Privacy Policy for TheErox App
Last updated: March 2024
1. Introduction
This Privacy Policy describes how TheErox ("we," "our," or "us") collects, uses, and handles your personal information when you use our mobile application ("App") available on the Google Play Store.
2. Information We Collect
We collect the following types of information:
2.1 Information You Provide
- Account information (name, email address, phone number)
- Profile information and preferences
- Event details and requirements
- Payment information (processed securely through Google Play Billing)
- Communications with dealers and service providers
2.2 Information Automatically Collected
- Device information (device type, operating system, unique device identifiers)
- Location data (with your permission)
- App usage statistics and crash reports
- IP address and network information
3. How We Use Your Information
We use the collected information to:
- Provide and maintain the App's functionality
- Process your event service requests
- Connect you with relevant dealers and service providers
- Send important notifications about your events and services
- Improve the App's performance and user experience
- Comply with legal obligations
4. Permissions Required
Our App requires the following permissions:
- Location (optional) - To find nearby event services
- Camera (optional) - To upload event photos
- Storage (optional) - To save event details and photos
- Internet - To connect to our servers
- Notifications - To keep you updated about your events
5. Data Security
We implement appropriate security measures to protect your personal information:
- Encryption of data in transit and at rest
- Secure authentication methods
- Regular security assessments
- Access controls and employee training
6. Third-Party Services
Our App may use third-party services that collect information:
- Google Play Services
- Analytics services (for app improvement)
- Payment processors
- Cloud storage providers
7. Children's Privacy
Our App is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you are a parent and discover that your child has provided us with personal information, please contact us.
8. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
- Export your data
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@theerox.com